Muhamed Buljubasic
Marketplace Governance & Operational Strategy

Providing high-level commercial oversight and data-driven marketplace management for elite 7 and 8-figure Amazon brands

Principal Expertise & Qualifications

  • I am led by over a decade of experience in the Amazon ecosystem, currently serving as the Chief Commercial Operations Officer (CCOO) for Optizon Pty Ltd. I oversee global marketplace strategy for a multi-million dollar portfolio. My background includes managing the Goja aggregator portfolio, where I was responsible for the compliance and operational health of 25+ brands generating over $100M in annual revenue.

Academic Background

  • Executive MBA in Strategic Leadership – Quantic School of Business and Technology.

  • Master of Project Management – Master CumLaude Business School (Spain).

  • Bachelor of Spatial Planning and Analysis – University of Sarajevo.

Core Managed Services

  • Strategic Marketplace Governance: I implement a high-level governance layer that monitors Account Health Ratings (AHR) and performance notifications in real-time. I proactively identify Section 3 BSA risks and resolve complex policy violations (IP, Authenticity, and Safety) through forensic documentation and platform-aligned appeals to ensure 100% account uptime.

  • Operational Intelligence & FBA Oversight: Utilizing Selling Partner API (SP-API) data, I automate inventory forecasting and inbound supply chain management. This service is engineered for 7 and 8-figure brands to maintain optimal in-stock rates while protecting margins from long-term storage fees and FBA inbound variances.

  • Technical Catalog Management: I engineer catalog metadata specifically for Amazon’s AI-driven search systems (Rufus/Cosmo). My process involves semantic keyword auditing and listing architecture to improve organic stability, conversion signals, and listing integrity for high-volume catalogs.

Strategic Benefits for My Clients:

  • Operational Continuity: Eliminating "silent" suppressions and deactivations through proactive governance.

  • Direct Profit Recovery: Immediate bottom-line impact through technical referral fee audits (historically saving clients up to $50,000 monthly).

  • Algorithmic Edge: Ensuring listing data signals are optimized for Amazon’s evolving AI search and safety ranking models.

Enterprise Success Stories

  • Fee Optimization (Hex Chemicals): I performed a forensic audit of category referral fees, resulting in $50,000 in monthly recurring savings for the brand.

  • Aggregator Governance (Goja): I managed 18+ Amazon accounts with 1,500+ listings, maintaining a perfect 100% Account Health Score for a $100M ARR portfolio.

  • Scalable Brand Growth (Optizon): I engineered AI-powered operational workflows to achieve a constant 20% Year-Over-Year profit growth for Bunmo, Keppi, and Chillbo.

  • International Expansion (Noxgear): I executed full-cycle catalog localization and optimization to scale the brand internationally, improving global yearly revenue by 40%.

Engagement & Pricing Structure

  • I offer custom, project-based engagements or recurring monthly governance retainers tailored to the scale of your catalog.

  • Marketplace Governance Audit: Starting at $2,000 (One-time).

  • Managed Operations: Custom monthly retainer based on ARR.

  • [Contact me at [email protected] for a custom quote]

Compliance & Data Protection Policy

Organizational Change (Requirement 3.11): We maintain a strict policy to notify Amazon via the Solution Provider Portal within 30 days of any significant organizational change, ownership shift, or change in business location.Incident Response Plan (Requirement 1.6): Our internal security protocol mandates that any suspected or confirmed security incident involving Amazon Information must be reported to [email protected] within 24 hours of discovery.Data Governance: All Amazon Information is encrypted in transit and access is strictly restricted based on essential job functions.

Business Address: Ismael Vasquez 871, Cochabamba, Bolivia

Technical Infrastructure:I am currently deploying the MGO Intelligence Dashboard, a private tool that integrates Selling Partner API data to provide automated alerts for Account Health fluctuations and financial reconciliation.